**JUNGLE 2027 跨年活動｜退票與入場須知**
**一、付款與退款**
站票購票時須付清全額，退款以**已付票款**計算。包廂預訂時須支付總額的 50% 作為訂金，退款以**已付訂金**計算。
- 距活動日 **7 天（含）以上**取消｜退還 100%。
- 距活動日 **3 至 6 天**取消｜退還 50%。
- 距活動日 **2 天內（含活動當日）**取消或未到場｜不予退款。
自行申請取消的退款，將自應退金額扣除 **NT$30 銀行手續費**。包廂預訂不得轉讓，如需變更，請取消後重新預訂。
**二、活動取消或延期**
因不可抗力導致活動無法如期舉行，若由主辦單位取消活動，將全額退款。
**三、退款申請**
請透過官方 LINE **@jungleplay888** 提供訂單編號、訂購人姓名及聯絡電話。審核通過後，款項將於 **7–14 個工作天內**退回原付款方式或指定帳戶。
**四、提前領取入場手環｜2026/12/21–12/31**
官網購票者可於營業時間內，出示官網訂票紀錄，至叢林開始酒鬼超市 **Jungle Play Taipei（ATT 4 FUN 11F）** 櫃台核銷並領取入場手環。
已領取手環者，12/31 當天憑手環即可入場。手環與票券遺失恕不補發，請妥善保管。
**JUNGLE NYE 2027 | Refunds & Entry**
**1. Payment & Refunds**
Standing tickets must be paid in full at the time of purchase. Refunds are based on the **ticket amount paid**.
VVIP table reservations require a 50% deposit, and refunds are based on the **deposit paid**.
- Cancel **7 or more days before the event** for a 100% refund.
- Cancel **3–6 days before the event** for a 50% refund.
- Cancellations **within 2 days of the event**, including event day, and no-shows are non-refundable.
An **NT$30 bank processing fee** will be deducted from refunds for customer-requested cancellations.
VVIP table reservations are non-transferable. To make a change, please cancel and rebook.
**2. Event Cancellation or Postponement**
If the organizer cancels the event, you will receive a full refund.
**3. How to Request a Refund**
Contact us on LINE at **@jungleplay888** with your order number, purchaser’s name, and phone number.
Once approved, your refund will be issued to your original payment method or designated bank account within **7–14 business days**.
**4. Advance Wristband Pickup | December 21–31, 2026**
If you purchased through our official website, show your booking confirmation at the **Jungle Play Taipei** reception desk (**ATT 4 FUN, 11F**) during opening hours to collect your entry wristband.
If you’ve already collected your wristband, simply show it for entry on December 31. Please keep your wristband and ticket safe. Lost wristbands and tickets cannot be replaced.
